suggestions box

Suggestion Box

Mega888 Suggestion Box is where players can collect and read users’ feedbacks and suggestions on Mega888 online betting platform. Whether it’s about game experience, feature improvements, customer service or anything else, Mega888 encourages players to participate and comment.

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Suggestion box Features:

We want to hear from you to improve our services and make gaming better for you. If you have any issues or feedback, use our suggestion box. Here are some issues you can report:

Game Problem

If you encounter any glitches, bugs or issues while playing games, tell us. Describe the problem in detail, including game name, time it happened and any error messages you received. We will fix it ASAP and make gaming better for all.

Dealer Cheat

Fair play is important at Mega888. If you think a dealer is cheating, report it now. Provide as much info as possible, including dealer name, game and type of cheating. Your help keeps our gaming environment fair and fun.

Login Problem

Having trouble logging into your Mega888 account? We can help. Report your login issue, including error messages and what you have done to try to fix the problem. Our support team will help you regain access to your account ASAP.

Dealer Complaints

Your feedback on our dealers matter to us. If you have any complaints on a dealer’s behavior, professionalism or service, tell us. Provide as much details as possible on the incident, including dealer name and game. This feedback helps us to ensure our dealers meet our standards.

Others

For any other issues or feedback not listed above, use the “Others” option. Any suggestions for new game, feedback on UI or anything else, we welcome you. Your feedback counts to us.

Frequently asked questions

Feedback box is where you can submit your feedback, suggestions and questions. Use it to help us to improve.

Yes, the report is valid. We will look into each report and try to fix the issue you have.

We will reply to your report within 3-5 working days. Wait for our feedback.

If you got cheated by the dealer, submit now and provide proof. We will look into it.

If you think the dealer took your credit, submit now and provide details. We will fix it ASAP.

If you found the dealer logged in to your account without permission, change your password now and submit a report. We will look into this and secure your account.

Submit. Describe the issue and screenshots.

Submit. If the game stuck when you play slot, provide scenario and screenshots.

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